Privacy Policy Infinity Empowerment Services, LLC
Effective Date: 8/1/25
At Infinity Empowerment Services, LLC (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services, website, and forms.
1. What Personal Information We Collect
We may collect the following types of personal information:
• Full name, phone number, email address, and mailing address
• Date of birth and demographic data
• Insurance provider and policy information
• Mental health and medical history you choose to share
• Emergency contact information
• Payment and billing information
• Communication preferences, including SMS/text messaging consent
2. How Your Personal Information Is Used
Your personal information may be used for the following purposes:
• To provide therapy and mental health services
• To manage appointment scheduling and send reminders (via email, phone, or SMS)
• To submit claims or verify coverage with insurance providers
• To maintain clinical records in compliance with legal and ethical guidelines
• To communicate with you regarding your treatment or administrative needs
• To ensure continuity and quality of care
3. Who Your Personal Information Is Shared With
We will only share your information in the following situations:
• With your express written consent
• When legally required (e.g., court order, danger to self or others, mandatory reporting) • With insurance companies for billing and reimbursement purposes
• With other healthcare providers involved in your care, as authorized by you
We do not sell or rent your information. Your privacy and trust are central to our practice.
4. SMS Information Sharing and Disclosure
If you provide your phone number and consent to receive SMS/text messages (such as appointment reminders), please note:
SMS consent is not shared with third parties.
We only use your number to contact you regarding your care at Infinity Empowerment Services, LLC, and never for marketing purposes or unrelated services.
5. Your Rights and Choices
As a client, you have the right to:
• Access and request corrections to your demographic records
• Revoke your consent for communications at any time
• Request a copy of your records (as allowed by law)
• File a complaint if you believe your privacy rights have been violated
6. How We Protect Your Information
We use secure, HIPAA-compliant systems and take all reasonable steps to protect your data. This includes:
• Encrypted electronic health records
• Password-protected systems
• Limited access based on staff roles
• Secure communication channels whenever possible
7. Where to Find This Policy
You can find a link to this Privacy Policy:
• Within our intake and contact forms
• In the footer of every page on our website
• By request via email or in print during in-person appointments
Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
Infinity Empowerment Services, LLC
2 Executive Campus, Suite 308, Cherry Hill, NJ 08002
848-216-6233
drrobin@infinityempowerment.net
drrobinwiley.com